Frequently Asked Questions

How do I place an order?

Simply click on the item you wish to buy and select the quantity. Remember we will combine postage and for all orders over $100 we will deliver for free.

How will my delivery be made?

We use both Fastway Couriers and NZ Post for all deliveries.

How long will it take for me to receive my goods?

As soon as we have received payment, we will despatch your goods.

How do I find product information?

All of the items have a brief description on the website. If you require further information please contact us with your request.

Is your website secure?

Our website is 100% SSL secure.

How do I pay for my items?

You can pay by debit and credit card using paypal guest checkout, no need to log in and it is 100% secure. We also accept payment by bank transfer and you can pay cash should you wish to collect your purchases. You will receive an email from us when you have completed your purchases.

How do I contact you?

Please contact us via the Facebook button, or alternatively use the contact us button and we will respond as soon as possible.

How can I get a refund?

In the unlikely event that you are not 100% satisfied with your purchase, simply return to us in a resaleable condition and we will process a refund.